Prizes must be claimed not later than twelve months after the date of issue as announced on our games page. Scratch cards must be presented when claiming prizes. The “void if removed” panel must be present and the ticket holder is responsible for keeping scratch cards in good condition.
Prizes will be paid by resellers at their discretion and at Guernsey Post Office branches
As part of regulating the CI Lottery we abide by a number of policies and codes of conduct. In particular, all resellers must prescribe to a player protection policy and they are monitored to ensure they follow these rules and do not sell tickets to vulnerable or people aged under 18 years of age.
The aim of this statement is to ensure that the CI Lottery is operated in a responsible manner with all key stakeholders prepared to always help reduce the effects of excessive gameplay and promote safe play.
As a responsible operator, the States of Guernsey promotes safe play and expects all resellers to operate in an ethical manner.
Personal data will be processed lawfully, fairly and in a transparent manner.